隐私政策

We, Machinery Online, recognise the importance of protecting your privacy and are committed to safeguarding your information.

Introduction 

Overview

This privacy Policy explains how we may collect, hold, use and disclose information that identifies you (your personal information). If you would like to contact us in relation to this Privacy Policy or our use of your information, please email us at sales@machineryonline.co.nz

Application of this Privacy Policy 

Please read this Privacy Policy carefully. It applies to any personal information that you provide to us or authorise us to collect. By accessing our websites at https://machineryonline.co.nz/ or https://www.macma.co.nz/ (our websites) or otherwise providing us with personal information you authorise us to collect, use and disclose your personal information in accordance with the Privacy Policy. 

Updates to This Privacy Policy

We may update this Privacy Policy at any time by posting an updated version of this Privacy Policy on our website, to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will update you of any material changes as required by law.

Additional rights and obligations 

This Privacy Policy applies in addition to, and does not limit, our rights and obligations under the Privacy Act 2020 (as amended or replaced from time to time) or any specific authorisations that you provide to us when you interact with us. 


Who are we? 

Your personal information will be held by Macma NZ Limited, trading as Machinery Online, at 7 Unutoto Place, Tauriko, 3110, Tauranga, New Zealand (the Manager). References to Macma or Machinery Online, or the site, or we, us or our in this privacy policy include the manager. 


 

Collection of Personal Information 

Types of personal information we collect 

The personal information we collect will depend on your interactions with us. The personal information we commonly collect includes: 

  • Contact details: including your name, address, phone number, email. 
  • Order information: including your name, billing address, shipping address, payment confirmation, email address, phone number. 
  • Shopping information: including the items you view and put in your cart. 
  • Marketing: details of your marketing preferences 
  • Customer support information: including the information you choose to include in communications with us. 

    You are not required to provide us with any personal information that we request. However, if you do not do so, we may not be able to provide you with certain information that you have requested. 

    How we collect information 

     

    In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.


    Cookies 

    We may also collect information through cookies on our website, including 3rd part cookies. Cookies are small pieces of information that are stored on a user's device. We may use cookies to personalise your experience on the website, make it easier for you to navigate our website, and improve you experience by storing your search and session information. Cookies can be disabled via your web browser; however, in doing so may limit your access to some of the websites' content and features. We may also use cookies to track non-personally identifiable information such as usage and volume statistics, for research purposes to further develop our website. 

    How We Collect and Use Your Personal Information

    Generally, we collect personal information directly from you. We may also collect your personal information from a third party if you have authorised them to provide, or authorised us to collect that information. In addition, we may collect information about you and your use on our website using automatic data collection tools. These tools collect certain standard information about your access and computer, such as your browser type, operating system and language, access times and your Internet Protocol (IP) address. 


    Use of personal information 

    We may use your personal information for the following purposes; 

    • For the general operation of Machinery Online and to manage our relationship with you 
    • To provide you with marketing updates that you have requested or that we think you might be interested in, unless you have opted-out of such marketing 
    • to comply with legal and regulatory requirements
    • to ensure the security of our orders by protecting against, identifying, and preventing fraud and other claims 
    • to analyse your use of our website, personalise and improve your experience on our website using cookies and similar technologies 
    • for any other purpose authorised by your or permitted by law 

    We also use aggregated and anonymous information (where identifiable characteristics are removed, so that you will remain anonymous) for statical and research purposes. 

     


    Discloser of Personal Information

    Besides our staff, we may share your personal information for the purposes set out above with the following parties 

    • our related companies and organisations, partners, contractors and service providers (including IT service providers), to assist us with the operation of our business 
    • With business and marketing partners, including Shopify, to provide services and advertise ti you. Our business and marketing partners will use your information in accordance with their own privacy notices. 
    • third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. 
    • any other party authorised by you or to whom we are required or authorised to disclose personal information in accordance with applicable law 

      


    Security and Retention of Your Information

    Security: We take reasonable technical and organisational security measures to prevent loss or unauthorised access, use, alteration, or disclosure of personal information you provide to us or authorise us to collect. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

    Timeframe for keeping personal information: Information is held for a minimum of 5 years before being securely destroyed (in hard copy).  

    Links to third party websites:  The website may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites. 


    Complaints

    If you have complaints about how we process your personal information, please contact us using the contact details provided below. 


    Contact

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call (09) 426 3125 or email us at sales@onlinemachinery.co.nz

    Address: 7 Unutoto Place, Tauriko, BOP, Tauranga 3110, New Zealand.